COVID-19 Updates

Impacted Performances

Last Updated: 13 May 2022

CANCELLED 2022 PERFORMANCES

Brisbane
An American in Paris - all performances until 16th January 2022 inclusive

Melbourne
Summertime Ballet Gala all performances have been cancelled

POSTPONED 2022 PERFORMANCES

Adelaide
An American in Paris - all performances have been postponed until further notice

Peace of Mind Promise

Book with confidence, knowing the following policies apply should COVID-19 restrictions interrupt our performance schedule.

If a performance is postponed or cancelled due to COVID-19, ticket holders who purchased through The Australian Ballet will be communicated with available options which may include exchanging to another performance, donating their ticket, requesting credit for a future purchase or requesting a refund.

For tickets purchased via one of our performance venues or a third-party ticket agent, you will receive communication directly from the company regarding options available to you.

TICKETING INFORMATION

COVID-19 Ticketing Policy

All ticket purchases are subject to agreement to the The Australian Ballet's Ticketing Terms and Conditions and the venue’s terms and conditions in which the performance or event is held. The Australian Ballet adheres to the Live Performance Australia (LPA) Code of Practice for the Ticketing of Live Entertainment in Australia.

 

WHAT IF I AM FEELING UNWELL BEFORE THE PERFORMANCE/CLASS?

All visitors should make a reasonable assessment of their health status before attending the performance venue or a studio class. If you have COVID-19, are displaying symptoms of COVID-19, or are required to self-isolate due to public health directions please contact us on 1300 369 741 prior to the commencement of the event.

If you suspect infection after attending any event, please contact the DHHS Coronavirus 24-hour hotline (1800 675 398) followed by our customer experience team as soon as possible.

ARE THERE COVIDSafe RESTRICTIONS AT THE PERFORMANCE/CLASS VENUE?

All visitors must adhere to each venue’s conditions of entry and COVID-19 policies. Please refer to the venue's entry conditions for the latest updates prior to your visit. Links below.

Arts Centre Melbourne
Plan Your Visit
Conditions of Entry
Keeping safe at Arts Centre Melbourne
For Ticketing information and enquiries - 1300 182 183 or tickets@artscentremelbourne.com.au  

Sydney Opera House
Plan Your Visit
Conditions of Entry
Keeping safe at the Sydney Opera House
For Ticketing information and enquiries - 02 9250 7777 or bookings@sydneyoperahouse.com.au   

Adelaide Festival Centre
Plan Your Visit
Conditions of Entry
Keeping safe at Adelaide Festival Centre
For Ticketing information and enquiries - please call 131 246

Primrose Potter Australian Ballet Centre
Please make use of the hand sanitiser stations available and maintain physical distance where possible.
For Ticketing information and enquiries - 1300 369 741 or tickets@australianballet.com.au 

More Questions?

If the above doesn't answer all your questions you can contact our Customer Experience Team via our Contact Us page or by calling 1300 369 741 Monday to Friday, 9am to 5pm AEST, excluding public holidays.