Plan your visit
To get the most out of your ballet experience at the Arts Centre Melbourne please read the following information. For more detailed information please also visit the Arts Centre Melbourne's official website at artscentremelbourne.com.au.
Select your own seat at the Arts Centre Melbourne. Download the seating plan.
Arts Centre Melbourne is located at 100 St Kilda Rd, just minutes away from the CBD. It's a short walk across the bridge from Flinders Street train station, and close to the trams and buses of St Kilda Road. Information about transport to help you plan your visit is available on the Arts Centre Melbourne's website at artscentremelbourne.com.au.
Parking is available at The Australian Ballet Centre, conveniently located behind the Arts Centre Melbourne on Kavanagh St.
To ensure a comfortable visit to the State Theatre please place large bags, long umbrellas and brief cases at the cloak room located in the Smorgon Family Plaza. This service is free.
Children at the theatre
For more information about children attending a ballet performance read our tips.
For the comfort and convenience of all patrons, latecomers will only be admitted into the theatre at a suitable break in the program.
Photography and audio/video recording
It is strictly prohibited to take photos or audio/video recordings at any performance by The Australian Ballet.
Mobile phones must be turned off prior to a performance.
The Australian Ballet and Arts Centre Melbourne endeavour to accommodate the individual needs of patrons wherever possible. The best way to check theatre accessibility is by visiting artscentremelbourne.com.au/accessibility. Alternatively, please phone The Australian Ballet Customer Services Team on 1300 369 741 or email us at firstname.lastname@example.org with your access needs.
Access for patrons using a wheelchair
Facilities are available at the Arts Centre Melbourne for patrons using a wheelchair. Please inform The Australian Ballet Customer Services Team or the Arts Centre Melbourne Box Office of your requirements when booking tickets. Call the Information Desk at the Arts Centre Melbourne on 03 9281 8298 at least 24 hours prior to the performance to arrange assistance, if required.
Assisted listening devices
An FM hearing system is available in all seating areas of the theatre for audience members with a hearing impairment. This service is free, upon presentation of identification. Please alert the ushering staff to your requirements on entering the venue. Patrons will be issued with a receiver and either a headset or a neck loop enabling use of a hearing aid via the 'T' switch. A TTY phone system is available for direct access to the Arts Centre Melbourne. The phone number is 03 9281 8441.
The Australian Ballet, in conjunction with Vision Australia, offer an audio description service for vision impaired patrons to selected performances. Contact The Australian Ballet Customer Services on 1300 369 741 for further details.
Guide dogs are permitted in the theatre.
National Companion Card Scheme
The Australian Ballet supports the National Companion Card scheme. For more information about the Companion Card, visit companioncard.gov.au. To book tickets using your Companion Card, please phone The Australian Ballet on 1300 369 741.
Venue terms & conditions
All patrons are bound by the conditions of entry printed on the reverse of their ticket. Please read carefully. Youth 26 years and under, children 17 years and under, seniors and pensioners must provide appropriate proof of entitlement when booking at a concession rate. Proof of entitlement should also be carried when attending performances. All patrons, irrespective of age, must hold a valid ticket to gain admission to a performance. For more information please read The Australian Ballet's concession policy.
If a member of your subscription group holds a concession ticket for a performance but is unable to attend, we are happy for you to give the ticket to a friend. Please note, however, that an upgrade fee may apply if the ticket is to be used by a patron not eligible for the same concession. Upgrades can be made any time up to performance date, including the day of the performance, at the Arts Centre Melbourne Box Office only.
Performance and cast details
Nightly casting for each performance is published on our website approximately one week before opening night. A nightly cast sheet will be handed out at the performance. Casting is subject to change due to illness or any unavoidable causes.
For more information about the Arts Centre Melbourne visit artscentremelbourne.com.au or call Arts Centre Melbourne on 03 9281 8000.
Book tickets through The Australian Ballet Box Office online or by phone on 1300 369 741.