Terms and Conditions
Last Updated: February 2025
Tickets to classes in the Studios program are subject to the Terms and Conditions of our Studios Ticketing Policy. You can read the full Studios Policy which includes further details regarding Class Ticket Exchanges, Late Arrival, Cancelled Classes, Personal Conduct and Medical Conditions.
Tickets for Studios classes are non-refundable unless the class is cancelled. All purchases are final, and tickets are non-transferrable outside of our Studios Class Exchange Policy. Exchanges for Studios classes are permitted within the same series as the original purchase, subject to availability and in line with our Studios Class Exchange Policy. Purchase and participation of classes will be considered acceptance of these Terms and Conditions, and any ongoing updates to these Terms and Conditions.
Every possible effort is made to deliver classes as advertised however the schedule is subject to change or cancellation without notice.
Participants must be aged 18 and above to attend these classes.
As there are no payment facilities available on-site, all bookings must be completed online via The Australian Ballet website or over the phone with our Customer Experience team prior to participating in the class.
For security purposes and in case of an emergency, the names of individual event participants will be required for all classes. You may also be asked to provide additional details either at the time of booking or upon attending classes including the participant’s address, date of birth and an emergency contact. The Australian Ballet reserves the right, at any time, to verify the validity of a participant’s registration, to refuse entry and to reject or disqualify a participant from participating in any classes.
In participating in Studios classes conducted by The Australian Ballet you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against The Australian Ballet for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
For more information:
Please read our full Studios Policy which includes further details regarding Class Ticket Exchanges, Late Arrival, Cancelled Classes, Personal Conduct and Medical Conditions.
In addition to this policy, The Australian Ballet adheres to the Live Performance Australia (LPA) Code of Practice for the Ticketing of Live Entertainment in Australia. If you require further details, please contact the customer experience team by calling 1300 369 741 (Mon – Fri, 9-5pm) or via our web form here.