Livestreams

You’ll receive your unique viewing link via email two days before the livestream event from [email protected] with the subject line: “Your tickets from The Australian Ballet.”

If you don’t see it in your inbox, be sure to check your spam, junk or promotions folders. Ensure we have the correct email address for you by visiting the My Account section of the website and updating your contacting details.

Ticket holders will be sent their unique access link which will allow them to view the livestream on a single device (including Smart TVs). Please keep this link private, multiple devices trying to view the livestream using the same link will result in access being revoked.

You can start watching at any time within 14 days of the advertised livestream start time:

Nijinsky livestream: from 7.15pm AEDT, Monday 22 April until 7.15pm AEDT, Monday 6 May
The Sleeping Beauty livestream: from 7.15pm AEDT, Monday 16 December until 7.15pm AEDT, Monday 30 December

Once you activate your link and begin watching, a 24-hour on-demand viewing window will start. You can pause and resume as often as you like within that window — but once the 24 hours are up, your access will expire.

In the days leading up to the livestream, you will be emailed a unique link for each ticket you purchased. If purchasing as a gift, you will need to forward the recipient their livestream link.

Each ticket is valid for one viewer only. To protect your access, we’ve added a security check that prevents multiple people from using the same link. If someone else tries to use your link on a different device, your access may be automatically revoked.

No, the livestream can only be viewed once within your 24-hour viewing window on a single device. You can however, pause, stop and resume the livestream on the same device within that timeframe. Once you start watching, the viewing window begins, automatically expiring after 24 hours and deactivating your viewing link.

If you start the livestream at the starting time promoted, you will be watching it live. If you are unable to start at the same time as the live performance, we recommend waiting until it has ended before starting your livestream.

The Nijinsky livestream will be available to audiences in Australia and New Zealand. The Sleeping Beauty livestream will be available to watch worldwide. Please note the livestreams are in Australian Eastern Standard Time, so please make sure you double check the time zone in your country.

No, they are only available to watch as a livestream.

Technical information and streaming support is available here.

1. Please check your spam, junk and promotions folders for our email as sometimes they end up there. To avoid our emails going into these folders you can add [email protected] to your contact list.
2. Check the email address you have provided us in your My Account and ensure it is correct.
3. Contact our friendly customer experience team who can arrange for your unique access link to be resent to you. You can contact us here or by phone on 1300 369 741, Monday – Friday, 9am – 5pm, excluding public holidays.