CAR PARK FAQ

Melbourne City Council commenced construction in July 2018 on the Transforming Southbank Boulevard and Dodds Street project, with works expected to take an estimated 18 months.

This will have no effect on The Australian Ballet Centre Car Park's opening hours, which will remain the same.

Southbank Blvd will be closed to cars between St Kilda Rd and Sturt St (it remains open for trams and pedestrians). During this time, you can access The Australian Ballet Centre Car Park via a temporary detour along Grant St or continue to use Sturt St, Kavanagh St or City Rd.

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Yes. In 2015 we introduced an automated car park system. This improves our ability to guarantee your space on the night. The system will automatically track how many cars have entered the car park and will display a "car park full" sign when capacity has been reached. However, with your pre-paid voucher you will be able to ignore the "car park full" sign - we will have ensured that there is still a space for you.

Upon entry, insert the ticket barcode into the scanner to enter the car park. The boom arm will raise after you hear a confirmation beep and entry will be granted. Proceed to the next available car space. To exit, insert the ticket barcode into the scanner and the boom arm will raise allowing your exit. An intercom with a direct link to our car parking team is available at the entrance and exit to assist with any difficulties.

Pre-paid vouchers can be booked for any day of the year, not just for the ballets.  

An intercom is available at both the entry and exit gates. This will connect you directly to our car park attendants who will be able to provide assistance.

If you hold a pre-paid parking voucher we allocate the correct number of spaces in our car park for you to find a space. You may park in any space in the car park that is unoccupied unless parking signage indicates otherwise.

Unfortunately we are unable to replace lost car park vouchers. Should you wish to purchase another one please contact our customer experience team on 1300 369 741.

Old car park vouchers can no longer be redeemed for parking.

You are welcome to park in spaces signed 'Reserved' in red outside the hours of 6am – 6pm Monday to Friday. No parking is allowed in spaces that are signed '24 hours, 7 days' in yellow at any time.