I have tickets carried over for ballets postponed from 2021 into 2022. How can I renew my Principal Package for 2022?

Some of our 2022 ballets are performances postponed from 2021. If you purchased these 2021 ballets and chose to retain your tickets, your seats are already secure for these ballets. You can check your tickets by visiting My Account and clicking My Tickets. 

Principal Package holders can renew a 2-ballet Principal Package in Melbourne or a 3-ballet Principal Package in Sydney which only includes the new programs for 2022. Principal Packages must be renewed in order to retain seats for future seasons. You are welcome to add any additional tickets for the postponed 2021 productions onto your package.

I have tickets carried over in my Choose Your Own Package for ballets postponed from 2021 into 2022, and only want to add one or two more ballets. How can I do this?

Unfortunately, this is not available as an option. For a Create Your Own Package, you need to select a minimum of 3 ballets.

Alternatively, you can purchase a Principal Package which includes the new programs for 2022. You can also add our season to your calendar to be notified when tickets for individual ballets go on sale later this year.

Why can’t I purchase tickets to individual ballets? 

Ballets are currently only available as part of a Season Package.

I have tickets carried over for ballets postponed from 2021 into 2022, but I can’t see them in My Packages. Where have they gone?

Visit My Account and click My Tickets to view tickets for postponed productions.

I have tickets carried over for ballets postponed from 2021 into 2022. Do I still need to renew my Principal Package?

Yes, you need to renew your package for 2022 to retain your seats for future seasons. To renew your package, log in to your account and go to My Packages.

How can I use the credit on my Australian Ballet account when booking a Season Package?

If you were impacted by a cancelled or postponed production with The Australian Ballet in 2020 or 2021 and opted to have the cost of your ticket placed as a credit on your Australian Ballet account, you can put that credit towards your 2022 Season Package purchase.

You can select to use your Australian Ballet credit when purchasing your Season Package via our website. Once you have logged in to your account and you have reached the payment stage, tick the 'Use Credit' checkbox to apply your credit to the payment.

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Try clearing your cache and history, then refresh the page. If you continue to experience issues, please submit an online enquiry or call our customer experience team on 1300 369 741, Monday – Friday, 9am – 5pm, excluding public holidays

Other questions?

See additional frequently asked questions about Season Packages here.

Principal Package renewals close on Monday 22 November.  

Your tickets 
We have introduced digital tickets to ensure a contactless theatre experience. Tickets will be sent to you via email two weeks before the Opening Night of each production. 

Your seats 
Your 2022 seats will be booked into a standard theatre setting based on a 100% permitted capacity. If socially distanced seating is required based on Government directives your seats may be subject to change.  

Your visit 
To help prepare for your performance please keep up to date with our venue’s COVID-safe plans and conditions of entry. 

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