The Australian Ballet

Frequently Asked Questions

Season Packages

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General information

Updated 12 September 2023

When will Season 2024 repertoire be revealed?

A special one-off season of Alice's Adventures in Wonderland© will be available to subscribers from 9 August and the general public on 23 August 2023. This season falls outside of 2024 Season Packages and will be performed at the Capitol Theatre in Sydney and the State Theatre in Melbourne.

All other Season 2024 repertoire has been announced.

How do I request a brochure?

Click here to view our digital brochure.

To receive a copy of the 2024 brochure in the mail, please submit a request via our Contact Us page or call us on 1300 369 741.

I have access requirements and need to sit in a specific area in the theatre, can you help?

We have a dedicated accessibility phone line to provide you with the assistance you require which is available by phoning 1300 369 741.

Why do I not have all ballets in my Principal Package?

Due to performance scheduling, it is not always possible to include every ballet in all our Principal Packages. However, subscribers have priority access to purchase discounted tickets to any of our 2024 ballets ahead of the general public.

Additionally, in 2024, there will be special one-off season of Alice's Adventures in Wonderland© for Melbourne and Sydney audiences that will fall outside of all 2024 Season Packages.

Do I need to pay a fee when purchasing a Season Package?

If you purchase a Season Package online there are no transaction fees.  

A transaction fee of $12 for Season Package purchases and $10 for most other ticket purchases will apply to bookings made through The Australian Ballet over the phone. 

Transaction fees cover the cost of service and will only be charged once per order, regardless of how many tickets you buy. You will always be notified of applicable fees prior to the completion of your order. Transaction fees are subject to change.  

When will I receive my Season Package tickets?

Delivery times will vary for tickets delivered digitally as an email attachment and those that are printed and delivered by post. Please view our Ticket Information for updated delivery times.  

Please note that if you have purchased a concession ticket, your tickets will not be sent until valid proof of concession has been received via email by our customer experience team. Please contact our customer experience team if you cannot email your proof of concession. 

Can I get a refund on my Season Package?

All sales for Season Packages and single tickets are non-refundable except in the case of a cancelled performance.

The Australian Ballet adheres to the Live Performance Australia (LPA) Code of Practice for the Ticketing of Live Entertainment in Australia. For more information visit liveperformance.com.au.

Terms and Conditions

Visit our Ticketing Policies to view our full Terms and Conditions of sale.

Sydney Season Packages

When does Season 2024 go on sale, in Sydney?

Sydney Principal Packages are on sale now.

Sydney Create Your Own packages will go on sale now.

Why is Alice's Adventures in Wonderland© not available in 2024 Season Packages in Sydney?

In 2024, we will be performing a special one-off season of Alice's Adventures in Wonderland©. Our performances in Sydney will be held at the Capitol Theatre. Tickets are available to purchase through Ticketmaster only. As such, these performances fall outside of our 2024 Season Packages held at the Sydney Opera House.

Subscribers are entitled to discounted tickets. Please contact The Australian Ballet customer experience team to retrieve your exclusive link to access discounted tickets through the Ticketmaster website.

Melbourne Season Packages

For more information on The Australian Ballet's move to the Regent Theatre.

Learn more
Where will The Australian Ballet be performing in Melbourne, in 2024?

In March 2024, The Australian Ballet will perform its final season at the State Theatre, Arts Centre Melbourne, until the company returns in 2027.

During that time, the company will temporarily perform at the historic Regent Theatre at 191 Collins Street, in the heart of Melbourne’s CBD.

When does Season 2024 go on sale in Melbourne?

Melbourne Regent Season Packages will be released for sale from Tuesday 28 November 2023.

However, current Principal Package subscribers will receive priority access to book their Regent Principal Package in advance of this release date, starting with those who have continuously held a package for the longest period, as well as our most dedicated philanthropic supporters. We will notify subscribers of their exclusive priority access period soon.

Melbourne Create Your Own packages will be released for sale from Tuesday 19 December 2023.

What seats have you allocated me for my Season Package at the Regent Theatre?

No seats have been allocated for Season Packages at the Regent Theatre in 2024.

We understand that everyone has their own preference of where they like to sit in the theatre when attending the ballet and which seat they consider to be the best option for them. Therefore, current Principal Package subscribers will receive priority access to purchase their Regent Principal Package and select their own seats at the Regent Theatre. Their exclusive on sale date will be announced on 12 September 2023.

Why are some subscribers able to purchase their Regent Theatre Package before others?

Regent Season Packages will be released to Principal Package subscribers starting with those who have continuously held a package for the longest period and our most dedicated philanthropic supporters first, to recognise the loyalty of these members of our community.

Will I be able to retain my current State Theatre Principal Package at the Regent Theatre?

All Season Packages at the Regent Theatre will be new, and unfortunately, we’ll be unable to renew currently held seats and Season Packages from the State Theatre to the Regent Theatre.

However, as the Regent Theatre has a larger capacity than the State Theatre, there are enough seats to accommodate all existing subscribers should they wish to purchase a Season Package at the Regent Theatre.

Will I get my current Season Package back when The Australian Ballet returns to the State Theatre?

When we return to the State Theatre in 2027, there will be a new seating plan introduced to accommodate a greater number of accessible seats and wheelchair positions in the renovated venue.

The new State Theatre seating plan is not yet finalised.

When Season 2027 goes on sale, it is our intention to match any Season Package seats held in 2023 as close as possible, however we cannot guarantee the same seat.

Learn more about the State Theatre upgrade

How many seasons will be included in my 2024 Season Package, in Melbourne?

In Melbourne, two seasons will be included in your 2024 Season Package.

Why do we only get two seasons in our 2024 season?

As a result of the change to venue and limited theatre availability, we will be unable to present the same number of seasons and performances in 2024.

Due to the reduced performance footprint, we have designed a range of new Season Packages especially for our time performing at the Regent Theatre which will feature every day of the week and performance time.

We look to present more seasons at the Regent Theatre in 2025 and 2026.

Why is Alice's Adventures in Wonderland© not available in 2024 Season Packages in Melbourne?

In 2024, we will be performing a special one-off season of Alice's Adventures in Wonderland©. Our performances in Melbourne will be held at the State Theatre. As such, these performances fall outside of our 2024 Season Packages held at the Regent Theatre.

Subscribers are entitled to discounted tickets. Log into your My Account when purchasing tickets to access your discounted ticket rates.